Privacy Policy
Last Updated: September 27, 2026
Jewelroid respects your privacy and is committed to being transparent about how we collect, use, disclose, and protect your personal information.
This Privacy Policy explains how Jewelroid LLC (“Jewelroid,” “we,” “us,” or “our”) handles personal information when you visit or make a purchase from jewelroid.com, create an account, communicate with us, subscribe to marketing, interact with our advertisements or social media, or otherwise use our products and services (collectively, the “Services”).
This Privacy Policy should be read together with our Terms of Service and any other policies or notices presented when we collect personal information from you.
1. Personal Information We Collect
The personal information we collect depends on how you interact with Jewelroid.
Information You Provide to Us
Contact Information. We may collect your name, billing address, shipping address, email address, telephone number, and other contact information.
Account Information. If you create an account, we may collect information associated with your account, including login credentials, saved addresses, preferences, wish lists, and account activity.
Order and Transaction Information. We collect information about products you purchase, return, exchange, save, or otherwise interact with, together with order numbers, transaction details, shipping information, and purchase history.
Payment Information. When you make a purchase, payment information is processed through Shopify Payments, Shop Pay, and/or other payment providers made available through our checkout. Depending on the payment method you select, this may include payment-card or other financial information. Jewelroid does not necessarily receive or store complete payment-card information when payment processing is performed by our payment providers.
Jewelry Customization Information. When you design, personalize, engrave, or configure jewelry, we may collect your selections and information necessary to create or fulfill your requested product, including diamond shape, carat weight, quality, metal, ring size, bracelet length, engraving, and other customization choices.
Customer Service Communications. We may collect information you provide when you contact us by email, telephone, chat, forms, social media, or other means, including questions about products, orders, returns, warranties, repairs, or other requests.
Reviews and User Content. If you submit a product review, photograph, testimonial, survey response, or other content, we may collect the information you choose to provide.
Marketing Preferences. We may collect your email address, telephone number, communication preferences, and information about how you interact with our marketing communications.
Information Collected Automatically
When you visit or interact with our website, we and our service providers may automatically collect certain information, including:
- IP address;
- browser and device type;
- operating system;
- device and advertising identifiers;
- referring and exit pages;
- pages and products viewed;
- searches performed;
- date and time of visits;
- shopping-cart and checkout activity;
- interactions with website features;
- approximate location derived from IP address;
- advertising and campaign attribution information; and
- information collected through cookies, pixels, tags, software development kits, and similar technologies.
We use this information to operate and secure the website, understand how customers use Jewelroid, improve our Services, prevent fraud, measure marketing effectiveness, and, where permitted, provide more relevant advertising.
2. Sources of Personal Information
We may obtain personal information:
- directly from you;
- automatically when you use our website;
- from Shopify and other technology providers supporting our store;
- from payment processors and financial-service providers;
- from shipping and fulfillment providers;
- from advertising, analytics, and marketing providers;
- from social media platforms when you interact with us through those platforms;
- from fraud-prevention and security providers; and
- from other sources where permitted by law.
3. How We Use Personal Information
Provide and Fulfill Our Services
We use information to process orders, accept payments, arrange shipping and delivery, provide order updates, manage returns and exchanges, maintain customer accounts, provide warranties and other services, and fulfill customized or personalized jewelry orders.
Provide Customer Service
We use information to answer questions, provide product assistance, communicate about orders, address concerns, and otherwise support our customers.
Personalize and Improve Jewelroid
We may use information to remember your preferences, improve website functionality, understand how customers interact with our products and Services, develop new features, and improve the Jewelroid shopping experience.
Marketing and Advertising
Subject to applicable law and your choices, we may use information to send you information about Jewelroid products, collections, promotions, events, or other offers.
We use marketing, analytics, and advertising technologies and services that may include Klaviyo, Meta Pixel, Google Analytics (GA4), Google Ads, TikTok, Pinterest, and Microsoft Ads. These services may collect or receive information about your device, browsing activity, interactions with Jewelroid, purchases, and advertising engagement so that we can measure campaigns, understand website activity, communicate with customers, and deliver or measure advertising.
You may unsubscribe from promotional emails at any time using the unsubscribe link contained in those communications.
Security and Fraud Prevention
We may use information to authenticate transactions, identify potentially fraudulent or unauthorized activity, protect our customers and our business, maintain the security of our website and systems, and enforce our policies.
Legal and Business Purposes
We may use information to maintain business and transaction records, comply with applicable laws and regulations, respond to lawful requests, establish or defend legal claims, enforce our agreements, and protect our rights and the rights of others.
4. Cookies and Similar Technologies
Jewelroid, Shopify, and our service providers may use cookies, pixels, tags, and similar technologies to operate our website and understand how visitors interact with it.
These technologies may be used for purposes such as:
- keeping products in your shopping cart;
- remembering preferences;
- maintaining website security;
- measuring website performance;
- understanding visitor behavior;
- analyzing traffic and conversions;
- measuring advertising campaigns; and
- providing or measuring personalized advertising where permitted.
Some cookies are necessary for the website to function. Other cookies, including certain analytics and advertising cookies, may be subject to your choices or consent depending on applicable law.
Jewelroid uses Shopify's Customer Privacy tools and cookie banner to provide privacy controls. Where available, you may manage your preferences through the cookie banner or the Your Privacy Choices / data-sharing opt-out controls available on our website.
5. Shopify, Shop Pay, and Shopify Network Intelligence
Our online store is hosted and powered by Shopify. Shopify provides the ecommerce infrastructure that enables us to offer our products and Services to you and processes personal information when you visit our store, create an account, make a purchase, use Shop Pay, or otherwise interact with Jewelroid.
Jewelroid uses Shopify Network Intelligence and certain Shopify enhanced services. As part of these services, Shopify may process information about your interactions with Jewelroid together with information about your interactions with Shopify and other merchants that use Shopify. Shopify may use this information to provide enhanced services such as fraud prevention, personalization, analytics, store performance improvements, and advertising services, subject to applicable law and your privacy choices.
Information may be shared with Shopify and other service providers that may process information in the United States or other countries in order to provide these services.
You can learn more about how Shopify processes personal information by reviewing the Shopify Consumer Privacy Policy. You may also use the Shopify Privacy Portal to learn about privacy choices available directly through Shopify.
6. How We Disclose Personal Information
We may disclose personal information when reasonably necessary to operate Jewelroid and provide our Services.
Service Providers
We may provide information to companies that perform services on our behalf, including:
- ecommerce and website hosting;
- payment processing;
- order fulfillment;
- shipping and delivery;
- cloud and technology services;
- customer support;
- fraud prevention and cybersecurity;
- analytics;
- email and communications;
- marketing and advertising; and
- professional services.
These providers receive information necessary to perform their services and are subject to applicable contractual and legal obligations.
Payment Providers
Payment information may be provided directly to Shopify Payments, Shop Pay, payment-card networks, banks, digital-wallet providers, or other financial institutions involved in completing a transaction.
Shipping and Fulfillment Providers
We may disclose your name, address, contact information, and order information to carriers and fulfillment partners as necessary to deliver your purchase.
Advertising, Analytics, and Marketing Partners
We may disclose or make available certain online identifiers, device information, browsing activity, purchase activity, and interaction information to providers such as Klaviyo, Meta, Google, TikTok, Pinterest, Microsoft, and other analytics, advertising, or social-media partners.
Depending on applicable law, some of these activities may be considered “sharing,” “sale,” or processing for targeted advertising even where no money is exchanged for your personal information.
Legal Requirements and Protection of Rights
We may disclose information if we reasonably believe disclosure is necessary to comply with applicable law, regulation, subpoena, court order, governmental request, or legal process. We may also disclose information when reasonably necessary to investigate fraud or illegal activity, protect the safety or security of Jewelroid, our customers, or others, or establish, exercise, or defend legal claims.
Business Transactions
If Jewelroid is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar corporate transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.
7. Sale, Sharing, and Targeted Advertising
Jewelroid does not sell personal information for monetary compensation.
Certain U.S. state privacy laws define “sale” or “sharing” more broadly and may treat some disclosures involving advertising or analytics technologies as a sale, sharing, or use of personal information for targeted advertising.
If our use of advertising or analytics technologies constitutes such activity under applicable law, eligible consumers may have the right to opt out.
Where required, you may exercise these choices through our cookie banner, data-sharing opt-out controls, or the Your Privacy Choices link available on our website. We also honor recognized universal opt-out preference signals, such as Global Privacy Control, where required by applicable law.
8. Your U.S. Privacy Rights
Depending on the state in which you reside and subject to applicable law, you may have certain rights regarding your personal information. These rights may include the right to:
- confirm whether we process your personal information;
- request access to personal information we maintain about you;
- obtain a copy of certain personal information;
- request correction of inaccurate personal information;
- request deletion of personal information;
- opt out of certain sales or sharing of personal information;
- opt out of targeted advertising;
- withdraw consent where processing is based on consent;
- appeal certain decisions concerning a privacy request where applicable; and
- receive non-discriminatory treatment for exercising privacy rights provided by law.
Some rights are subject to exceptions. For example, we may need to retain certain information to complete a transaction, maintain legally required records, prevent fraud, resolve disputes, provide warranty or customer-service support, or exercise or defend legal claims.
Submitting a Privacy Request
You may submit an applicable privacy request by emailing privacy@jewelroid.com.
You may also use privacy controls made available on jewelroid.com. We may need to verify your identity before completing certain requests. Depending on applicable law, an authorized agent may also submit a request on your behalf.
If we deny a request and applicable law provides a right to appeal, instructions for submitting an appeal will be included in our response.
9. California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), including rights to know, access, correct, and delete certain personal information, and to opt out of the sale or sharing of personal information where applicable.
California residents may exercise applicable rights by contacting us at privacy@jewelroid.com or by using the Your Privacy Choices or other applicable privacy-control link available on our website.
We do not discriminate against consumers for exercising rights provided by applicable law.
10. Marketing Communications
You may unsubscribe from Jewelroid promotional emails by using the unsubscribe link contained in the email or by updating your communication preferences where available.
Even if you opt out of promotional communications, we may continue sending non-promotional communications relating to transactions or our relationship with you, such as order confirmations, shipping notifications, security notices, warranty communications, or responses to customer-service requests.
If Jewelroid offers SMS or text-message marketing, additional terms and consent disclosures may apply to that program.
11. Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing our Services, maintaining transaction and warranty records, meeting accounting and tax requirements, preventing fraud, resolving disputes, enforcing agreements, and complying with legal obligations.
Retention periods may vary depending on the nature of the information, the purpose for which it is processed, and applicable legal requirements. When personal information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law.
12. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the Internet and no electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials and should notify us if you believe your account or information has been compromised.
13. Children's Privacy
Jewelroid's Services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13 in violation of applicable law. If we learn that we have collected such information, we will take appropriate steps to delete it.
14. Third-Party Websites and Services
Our website may contain links to third-party websites, applications, social-media platforms, or services. Jewelroid does not control the privacy practices of those third parties.
When you leave our website or interact directly with a third-party service, that third party's privacy policy and terms may apply. We encourage you to review their privacy practices before providing personal information.
15. U.S. State Privacy Disclosures
The categories of personal information we may process include identifiers and contact information, customer records, commercial and transaction information, Internet or other electronic-network activity, approximate geolocation information, payment-related information, and inferences or preferences derived from interactions with our Services.
We process these categories for the business and commercial purposes described in this Privacy Policy.
We may disclose relevant categories of personal information to ecommerce and technology providers, payment and financial-service providers, fulfillment and shipping providers, analytics providers, advertising and marketing partners, professional advisers, and governmental or legal authorities where appropriate.
We do not sell personal information for monetary compensation. As described above, certain advertising-related disclosures may constitute “sale,” “sharing,” or targeted advertising under some state privacy laws. Eligible consumers may exercise applicable opt-out rights through our privacy controls.
We do not knowingly sell or share personal information of individuals under an age for which affirmative authorization is required under applicable law.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our Services, technologies, business practices, or legal requirements.
When we make changes, we will update the Last Updated date at the beginning of this Privacy Policy. If changes materially affect how we handle personal information, we may provide additional notice when required by law.
We encourage you to review this Privacy Policy periodically.
17. Contact Jewelroid
Questions about this Privacy Policy, our privacy practices, or your personal information may be directed to:
Jewelroid LLC
Attn: Privacy
62 W 47th St #307A
New York, NY 10036
United States
Email: privacy@jewelroid.com
Website: jewelroid.com