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Shipping Policy

Jewelroid offers free UPS 2nd Day Air® shipping for all items shipped to United States addresses. Signature is required for delivery of all items. Each item is either In-Stock or Made-to-Order. Once your order is completed and ready for shipment, your jewelry will ship via UPS 2nd Day Air® for free. Expedited shipping options are available for all items at checkout. See below for details.

In-Stock Items:

  • Some of our most popular items are In-Stock and ship within one (1) to six (6) business days.
  • Once your order is ready to ship, it will ship via UPS 2nd Day Air® (U.S. addresses).

Made-to-Order Items:

  • Most of our items are Made-to-Order and take approximately two (2) weeks to create and then ship to you.
  • Check the product details page once you’ve configured your jewelry to determine the Estimated Shipping Date. You will be provided an ESTIMATED Shipping Date.
  • To find the Estimated Shipping Date, check the product page, shopping bag, checkout page, and your order receipt email.
  • Most orders ship on or before the Estimated Shipping Date, while some orders may ship shortly after, depending on manufacturing times and quality control.

Shipping Methods and Terms:

  • Once your order is ready to ship, it will ship via UPS 2nd Day Air® (U.S. addresses).
  • Our shipping box won't give away what's inside.
  • Expedited delivery is available by choosing UPS Next Day Air® for an additional charge for U.S. orders.
  • Electing UPS Next Day Air® will not affect the time that it takes to create and process your jewelry order.
  • Once your order ships, an email confirmation with the UPS tracking number will be sent to you.
  • We require a signature for delivery of all orders.
  • We will ship only to a physical home address or business address. We do not ship to P.O. Box addresses.
  • Shipping addresses cannot be changed after an order is placed for security purposes.
  • Once an order is placed, we are unable to re-direct the package to an alternate address for any reason.
  • UPS will generally make three (3) attempts to deliver your package. After the third attempt, it will be delivered back to Jewelroid. We will contact you to determine next steps.
  • Risk of loss and title of the item passes to you, the customer, upon our delivery to the carrier.
  • We are not responsible for shipping delays due to inclement weather, carrier delays, incorrect address, or updated address information.